The first wireless provider that drives healthcare outcomes
For millions of Medicaid and Medicare members, staying connected to care is the hardest part of staying healthy. Thrive Mobile is the world's only wireless platform built for healthcare — a single, unified platform that combines the phone, the network, and a health-engagement layer on one device, provided to members at no cost.
For your members
$0
/mo
Nationwide 99% wireless coverage via T-Mobile & AT&T
More than just a phone benefit
Reachability
A phone and plan at $0 is one that members keep — so their number and contact info stay put. You always have a live line to them, and your outreach, reminders, and surveys actually land.
Engagement & quality
Your plan's apps, member portal, and programs live right on the device — one tap away. The Thrive app drives weekly engagement and surfaces personalized resources, local support, and your programs to each member.
Benefit administration
We run eligibility, enrollment, activation, and member support end to end — a supplemental benefit without the operational lift on your plan's part.
Engagement that compounds, week over week
Most connectivity benefits stop at the SIM card — and most engagement waits for the member to open an app. Thrive doesn't. Because it's a managed device, we launch the experience ourselves and use the member data we already have to deliver the right message to the right member at the right time: a benefit, a local resource, a care reminder from your plan — surfaced directly on the device. Reachability gets you the line. The managed engagement experience puts it to work, week after week.
39%
Reduction in member churn
+2.4%
Medication adherence
$420
PMPM cost of care savings
How a Thrive Mobile launch works
Configure
We co-brand the Thrive Mobile offer with your plan and define eligibility together — by population, program, or market.
Enroll
Your members check Lifeline eligibility and activate in about 15 minutes — keeping their phone and number, or getting a new smartphone.
Engage & report
Members connect through the Thrive Mobile app; your teams get a reachable population and enrollment reporting.
Meet Denise
- 1
Denise gets referred
Her D-SNP plan tells her about Thrive Mobile during onboarding. She qualifies through Lifeline and signs up from her kitchen table in 5 minutes.
- 2
Her number stops changing
With no phone bill to miss, the phone stays on — so her care coordinator's calls get through. And because that number came pre-loaded on her Thrive phone, it shows up by name instead of "unknown," so she actually picks up.
- 3
She finds more than a phone
In the Thrive app she books a ride to her cardiology appointment and finds a food pantry two blocks away.
- 4
Her plan sees it
Denise shows up as reachable, engaged, and enrolled — in the reporting her plan gets from Thrive.
Denise is a fictional persona created to illustrate the member experience. She does not represent a real Thrive Mobile member, and no member data is depicted.
Built for regulated populations
HIPAA-aligned
Member information is handled under HIPAA-aligned policies and business associate agreements where applicable.
Security practices
SOC 2 Type 2 and HITRUST certified. Data is encrypted in transit and at rest, with access limited to the teams who need it.
Data integration
Eligibility files in, enrollment reporting out — delivered in the formats your teams already use.
Human support
US-based Thrive Assistants support members by phone in English and Spanish.
Bring Thrive Mobile to your members
A 30-minute call covers a platform overview and what a pilot looks like in your market.
Also partnering with state government and providers.Schedule a call